The drop-in center advocate will be the first point of contact for any client or professional seeking information and referrals at our Providence Drop-In Center. This person will be friendly, familiar with community resources, and welcoming to all who seek services through our agency.

Job Description

  • Full time position; Tuesday through Saturday, from ten am to six pm.
  • Assist clients with crime victim compensation applications
  • Provide information on support services and residential options for victims
  • Referrals to domestic violence and sexual assault case management and advocacy programs
  • Maintain support service referrals to community resources
  • Answer incoming calls to the center and manage the front desk and reception areas
  • Maintain program information for partnering agencies
  • Develop and maintain a comprehensive binder of community resources
  • Maintain postings of information to our clients about community events
  • Maintain this data in the EmpowerDB system and provide reports as requested
  • Maintain a professional demeanor and appearance at all times

Requirements

  • This position requires a comprehensive knowledge of community resources.
  • Bilingual fluent English/Spanish.
  • Bachelor’s degree in a related field preferred.
  • A minimum of three professional references must be provided with a resume and cover letter.

If you're interested in applying for this position, please send your resume to This email address is being protected from spambots. You need JavaScript enabled to view it..

This job description is intended to describe the general nature and level of work performed; the Principal Duties and Responsibilities are a representative, but not exhaustive list of duties performed.

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